Business Analyst
Core
Shape future business processes, improve customer experiences, and support transformational initiatives across the organization. (via careerplan.io/jobs/319fd5af-cb98-429b-9113-a5ea8331e3b3-business-analyst-at-a2b)
Role type
Business Analyst
Builds
Future-state process designs, user journeys, operational reporting, and business metrics
Domain
Mobility / Transportation / B2C Operations
Required skills
Process mapping, Requirements gathering, Requirements documentation, Stakeholder engagement, Process analysis, Solution design
Preferred skills
Business analysis certification (IIBA CCBA/CBAP), Experience with business analysis tools
Technologies
Microsoft Office Suite
Responsibilities
Develop deep understanding of customer and business needs, Analyse and document current-state business processes, Translate requirements into specifications and acceptance criteria, Develop future-state process designs and user journeys, Partner with stakeholders to build alignment on solutions, Support development of operational reporting and test plans
Seniority
Mid-level, hands-on IC