Lead Implementation Specialist, T&S
Core
Lead high-complexity onboarding projects for SMB and Enterprise customers, managing Travel, Expense, and Invoice modules with a focus on ERP integrations.
Role type
Senior Implementation Specialist (Travel & Spend)
Builds
Travel and spend management platform integrations for enterprise clients
Domain
SaaS / Travel & Spend Management / Enterprise Finance
Deliverable
production ML models | product features | client delivery
Required skills
Project management, ERP system understanding, financial acumen, stakeholder coordination, problem-solving, mentoring
Preferred skills
Self-serve/custom integration experience (SSO, HRIS, SCIM), consulting background, spend management solution experience
Technologies
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM
Responsibilities
Own high-complexity projects with ERP integrations, coordinate multiple stakeholder groups, design advanced setups and customizations, apply financial expertise to onboard Invoice modules, coordinate internal and external technical teams, resolve escalations, mentor junior team members
Seniority
Senior, hands-on IC with mentorship responsibilities