Senior Manager, New Product Introduction Operations
Core
Lead and optimize the operational backbone of New Product Introduction (NPI) workflows within Creative Services to ensure accurate, predictable, and scalable project launches.
Role type
Senior Manager, NPI Operations
Builds
End-to-end NPI operational strategy, governance, and workflow systems in Workfront for HP's Creative Services and Marketing.
Domain
Technology / Creative Services / Marketing Operations
Deliverable
product features
Required skills
Team leadership and development, Operational process design, Workflow management, System governance, Cross-functional coordination, Reporting and dashboarding, Change management, Strategic planning, Risk management, Stakeholder alignment
Preferred skills
Workfront expertise, DAM platform experience, NPI process knowledge, People management (8-10 years)
Technologies
Workfront, DAM platforms
Responsibilities
Lead and mentor a team of NPI Operations PMs; Define and enforce operational standards, templates, and governance for NPI workflows; Oversee staffing, workload balancing, and team rhythms; Drive continuous improvement in workflow speed, accuracy, and predictability; Resolve complex operational issues and remove blockers; Partner with Martech system owners to ensure future-ready operational support.
Seniority
Senior, hands-on IC with people management