Senior Manager, New Product Introduction Operations
Core
Lead and grow the NPI Operations team to ensure HP's creative and marketing engine runs smoothly at scale, setting direction, standards, and systems for New Product Introduction workflows.
Role type
Senior Manager, NPI Operations
Builds
Operational backbone for New Product Introduction within Creative Services, ensuring workflows are accurate, predictable, and ready for launch.
Domain
Technology / Creative Services / Marketing Operations
Required skills
Team Leadership, Operational Strategy, Workflow Management, System Governance, Stakeholder Alignment, Process Improvement, Talent Management, Cross-Functional Coordination, Risk Management, Change Management
Preferred skills
Workfront expertise, DAM platform experience, NPI process knowledge, People management (8-10 years)
Technologies
Workfront, DAM platforms
Responsibilities
Lead and mentor a team of NPI Operations PMs; Set operational direction for NPI workflows including standards and governance; Own end-to-end operational strategy for NPI setup in Workfront; Oversee dashboards and reporting for operational visibility; Establish and maintain SOPs for consistency and scale; Lead resolution of complex operational issues and remove blockers; Serve as a senior operational partner to NPI leads and Marketing teams; Shape operational plans supporting NPI and Creative Services goals.
Seniority
Senior Manager, hands-on leadership with strategic oversight
