Digital Product Manager Connected Vehicle Uptime
Core
Own the digital product vision, strategy, and roadmap for Volvo Trucks' customer support capabilities, specifically the next-gen Intelligent Case Management Platform.
Role type
Senior Digital Product Manager (Connected Vehicle Uptime)
Builds
Next-gen Intelligent Case Management Platform (OneCase) with agentic AI-powered automation for breakdown management and predictive maintenance.
Domain
Automotive / Connected Vehicles / AI-driven Service Management
Deliverable
production ML models
Required skills
Digital product strategy, agentic AI system design, AI-powered workflow automation, OKR management, data-driven decision making, cross-functional leadership, Microsoft Dynamics 365
Preferred skills
Experience with Salesforce, global initiative leadership, value-based product management
Technologies
Microsoft Dynamics 365, AI engineering frameworks, agentic AI systems
Responsibilities
Define and drive digital product vision and roadmap; Identify opportunities to improve customer engagement and business performance; Partner with Uptime Center and Digital teams; Measure and realize product value through outcomes and OKRs.
Seniority
Senior, hands-on IC