Director of HR Operations
Core
Build and lead a scalable HR operations function delivering compliant support across the employee lifecycle, managing HRIS strategy, people metrics, and executive reporting.
Role type
Director of HR Operations
Builds
Scalable HR operations team, HRIS roadmap, global capabilities center, and workforce reporting systems
Domain
Human Resources / HR Operations / HRIS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
HR operations leadership, employee relations, investigations, policy administration, employment compliance, risk management, HRIS strategy, data governance, program/portfolio management, budget management, automation/AI workflows
Preferred skills
Global HR operations scaling, HR help desk management, SaaS/tech/PE environment experience, UKG HRIS expertise, AI application in HR service delivery
Technologies
UKG
Responsibilities
Build and coach a high-performing HR operations team; Design and launch HR tools for employee support; Own employee performance, investigations, and documentation; Lead HR compliance and policy administration; Own HRIS strategy, governance, and vendor management; Establish HR metrics and dashboards for executive reporting; Own and develop the HR Global Capabilities Center in India; Prepare workforce reporting for the Board; Own the HR project portfolio; Oversee the HR team budget; Drive continuous improvement via automation and AI.
Seniority
Director, strategic leadership with hands-on operational execution
