Business Analyst AI
Core
Lead business analysis to advance AI-enabled warranty processes, translating strategic needs into scalable solutions that improve consistency, accuracy, and efficiency in global warranty operations.
Role type
Senior Business Analyst (AI & Data)
Builds
AI use cases, analytics requirements, and process improvement roadmaps for warranty operations
Domain
Automotive / Heavy Transport / Warranty Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business analysis, process development, requirements management, AI/ML understanding, data analysis, performance measurement, change management, cross-functional collaboration
Preferred skills
Power BI, SQL, warranty/aftermarket/service operations knowledge
Technologies
AI, Machine Learning, Advanced Analytics, Excel, Power BI, SQL
Responsibilities
Evaluate warranty process adoption and compliance; Conduct workflow mapping to identify pain points; Translate business needs into prioritized AI and analytics use cases; Build business cases and define KPIs; Partner with teams to test and implement solutions; Drive change through stakeholder engagement and training
Seniority
Senior, hands-on IC