Product and Technical Communications
Core
Own trust, security, and incident communications; lead product launch communications; turn journalists and creators into builders; partner with CTO/product leadership on spokesperson platforms; manage product-level partner integration comms.
Role type
Senior Product and Technical Communications Lead
Builds
Trust narrative, earned media strategies, press materials, launch engines, spokesperson platforms, analyst relationships
Domain
SaaS / Developer Tools / AI / Security
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Trust and incident communications, product launch strategy, earned media strategy, technical fluency, media relationship management, crisis communication, technical writing, stakeholder alignment, strategic storytelling, cross-functional collaboration
Preferred skills
Experience with AI/developer tools ecosystem, experience building creator communities, data-driven communication approach
Technologies
None explicitly listed as tools
Responsibilities
Manage external response during product incidents, develop earned media strategies for product launches, recruit journalists and creators to build on the platform, prepare CTO and engineering leaders for media appearances, coordinate comms for technical integrations, build relationships with tech analysts and influencers
Seniority
Senior, hands-on IC
