Support technique régional
Core
Field technical support expert ensuring client satisfaction, service center support, and sales team assistance for KSB's pumping solutions.
Role type
Senior regional technical support engineer (pumping systems)
Builds
Pumping system installations, maintenance, and repair solutions
Domain
Industrial equipment / Pumping systems
Deliverable
physical/clinical work
Required skills
Centrifugal pumps, electric motors, valves, mechanical systems, hydraulics, electrical systems, automation, speed control, control cabinets
Preferred skills
Pedagogical communication, negotiation, network management
Responsibilities
Manage warranty claims and technical analyses, intervene on-site for difficult technical cases, support commissioning projects, audit service partner qualifications, control external intervention invoices, lead expert meetings with clients and judicial experts
Seniority
Senior, hands-on IC
