Business Systems Administrator
Core
Manage and continuously improve business-critical systems used across the organization, ensuring they support operational needs efficiently and securely.
Role type
Business Systems Administrator
Builds
Business-critical systems supporting organizational operations
Domain
Life sciences / Biotechnology / Pharmaceutical
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
System administration, stakeholder coordination, incident resolution, access management, change management, process improvement, documentation, regulatory compliance
Preferred skills
Experience in regulated environments (medical devices, pharmaceuticals, laboratory operations), knowledge of quality systems (ISO 13485, GMP), system governance frameworks (ITIL, pm3), project leadership, familiarity with ERP/MES/LIMS systems
Technologies
ERP, MES, LIMS, CDS
Responsibilities
Manage and coordinate administration of business-critical systems; Act as primary contact between business stakeholders, users, IT, and external suppliers; Investigate and resolve system incidents and user-reported issues; Manage user access, permissions, and system configurations; Support change management, upgrades, and implementation of new functionality; Ensure system documentation and procedures are maintained for compliance; Contribute to digitalization and system development projects
Seniority
Mid-level, hands-on IC