BUSINESS ANALYST
Core
Bridge business stakeholders and technical teams to define requirements, design workflows, and integrate Amadeus travel services into SAS systems.
Role type
Business Analyst (Travel/Tech Integration)
Builds
Integrated travel service solutions using Amadeus APIs and middleware
Domain
Aviation / Travel Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Stakeholder engagement, Requirements definition, Workflow and process design, Process–system alignment, Impact and dependency analysis, Risk identification, API evaluation, Use case validation, Integration and orchestration, Systems integration, API design collaboration, Data and domain modeling, Documentation, Development support, Quality assurance support, Defect and issue management, Incident and change management
Technologies
Amadeus APIs, web services, middleware, API endpoints
Responsibilities
Engage with business stakeholders to gather and validate needs; Translate business goals into functional and non-functional requirements; Collaborate with system specialists to define workflows; Ensure alignment between business processes and system capabilities; Assess impact of changes on dependent systems and integrations; Identify functional risks and propose mitigation strategies; Analyze Amadeus APIs for business scenario suitability; Design service orchestration logic and integration flows; Support seamless integration between front-end systems, middleware, and Amadeus services; Collaborate with technical architects to define API contracts; Contribute to domain and data model discussions; Prepare use case documents, functional flow diagrams, and API/UI mapping documentation; Provide clarification and support to development teams; Review test cases and validate regression scenarios; Prioritize defects based on business impact; Create and manage Incident Reports, Problem Tracking Reports, Change Proposals, and Work Orders for Amadeus systems