Field Service Engineer II - San Antonio, Texas
Core
Install, maintain, and troubleshoot diagnostic instruments for hospitals, laboratories, and clinics to ensure reliable patient care data.
Role type
Field Service Engineer II (Diagnostics)
Builds
Diagnostic instruments and systems for healthcare facilities
Domain
Healthcare Diagnostics
Required skills
Laboratory instrumentation troubleshooting, preventive maintenance, corrective repairs, territory management, regulatory compliance, cross-functional collaboration, business metrics tracking
Preferred skills
Remote computing tools proficiency, independent work, team environment adaptability, computer applications proficiency
Technologies
Diagnostic instruments, remote computing tools, VPN, Word, Excel, PowerPoint
Responsibilities
Install and maintain diagnostic systems, troubleshoot and resolve technical issues, manage customer satisfaction and relationships, plan and prioritize service visits, ensure compliance and safety guidelines, collaborate with cross-functional teams, achieve business metrics
Seniority
Mid-level, hands-on IC
