Field Service Engineer - Bloemfontein
Core
On-site installation, maintenance, and troubleshooting of molecular diagnostic instrumentation for Abbott Molecular clients.
Role type
Field Service Engineer (Medical Diagnostics)
Builds
Molecular diagnostic testing systems and solutions
Domain
Medical Diagnostics / Molecular Biology
Required skills
Hardware and software troubleshooting, preventative maintenance, system installation, complaint logging, spare parts management, budget management, technical problem solving, value creation strategies
Preferred skills
Medical or diagnostics industry field experience, knowledge of material flow logistics
Technologies
Molecular instrumentation, Call Management Systems
Responsibilities
Install and implement new systems at customer sites, perform preventative maintenance on hardware and software, troubleshoot application and instrumentation issues on-site and by phone, provide on-site training for software and hardware upgrades, manage spare parts inventory and tools, report spare part usage to Service Management, increase service revenue through comprehensive service sales, represent the company professionally
Seniority
Mid-level, hands-on IC
