Application Analyst
Core
Design, configure, upgrade, and improve low-complexity business systems; provide end-user support and troubleshoot application issues.
Role type
Application Analyst
Builds
Low complexity business systems and workflows
Domain
Healthcare diagnostics / IT Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business systems design, system configuration, impact analysis, workflow design, technical troubleshooting, process development, system documentation, stakeholder liaison, end-user training support, project status review
Preferred skills
Epic certifications (Prelude, Identity, Eligibility), life sciences/healthcare industry experience
Technologies
Microsoft Office, Epic
Responsibilities
Estimate and assess impact of requested changes to assigned business system and/or platform; Guide workflow design, configure and test system changes, and analyze technical issues; Create and maintain technical documentation; Contribute to peer design and code reviews; Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them; Liaise with business systems stakeholders and software vendor's implementation staff to ensure alignment of business needs with the delivery of system changes; Provide end-user production support for issues entered into issue tracking systems.
Seniority
Mid-level, hands-on IC
