Senior Experience Product Manager
Core
Define, drive, and deliver innovative, immersive, memorable customer-centric journeys for all customers across digital and physical channels in the cancer diagnostics space.
Role type
Senior IC Experience Product Manager (Healthcare/Diagnostics)
Builds
Integrated, seamless digital customer journeys and service designs for Abbott Cancer Diagnostic's external customers.
Domain
Healthcare + Customer Experience (CX) / Digital Product Management
Deliverable
product features
Required skills
Product strategy definition, roadmap planning, cross-functional team leadership, service design, backlog prioritization, OKR/KPI definition, user story creation, agile/scrum facilitation, stakeholder influence, data-driven decision making, A/B testing, user research.
Preferred skills
Experience with SaaS and SaMD applications, mentoring junior PMs, advanced business analysis.
Technologies
Agile/Scrum/Kanban, product management platforms, SaaS, SaMD
Responsibilities
Define product strategy and execution plans for digital customer journeys; lead cross-functional teams to develop journey-level OKRs and service blueprints; facilitate technical discovery and define epics/user stories; prioritize backlogs aligned with strategy; manage feature demos and stakeholder training; participate in Scrum ceremonies.
Seniority
Senior, hands-on IC with mentorship responsibilities
