Специалист по технической поддержке / Customer support specialist
Core
Provide technical consultations and training for clients regarding Abbott diagnostic analyzers and systems via phone, email, online tools, and on-site visits.
Role type
Customer support specialist (clinical diagnostics)
Builds
Client support and training for Abbott diagnostic equipment
Domain
Healthcare diagnostics / Clinical laboratory
Deliverable
client delivery
Required skills
Medical or biological higher education, clinical laboratory experience, English (intermediate+), analytical abilities, structured communication
Preferred skills
Experience with automated analytical systems, knowledge of quality control algorithms
Responsibilities
Provide client consultations on analyzers and systems, maintain quality compliance reporting, organize client training sessions, conduct on-site troubleshooting and training for equipment operators
