DevOps Engineer ServiceNow
Core
Operate and maintain the on-prem ServiceNow platform (infrastructure, application, Kafka, integrations) to ensure high availability, reliability, and security for Tele2 business needs.
Role type
ServiceNow DevOps Engineer (on-prem platform operations)
Builds
Stable, secure, and automated ServiceNow platform services for Tele2 customers across segments and countries.
Domain
IT Service Management / Platform Operations / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow on-prem operations, ITSM/FSM/CSM/CMDB/CSDM modules, third-party integrations, Kafka, patching and upgrades, environment cloning, SecOps, Integrated Risk Management, database management, Jira, Confluence, MS Office
Preferred skills
Experience in larger IT organizations, proactive solution design, automation drive
Technologies
ServiceNow, Kafka, Jira, Confluence, MS Office
Responsibilities
Manage full life-cycle of hardware, database, and application; handle on-call for critical incidents; drive automation and standardization; manage software upgrades and patches; maintain LCM of HW and VM environment.
Seniority
Mid-level, hands-on IC
