Erfaren Business Analyst
Core
Transforming business needs into clear, realizable requirements for development teams to build user-friendly and legally compliant system solutions for handling job seekers and assigning support.
Role type
Senior Business Analyst (Public Sector IT)
Builds
Internal decision-making and case management systems based on the Pega platform
Domain
Public sector / Social services / IT systems
Deliverable
production ML models | product features
Required skills
Requirements gathering, writing testable functional and non-functional specifications, documenting use cases, visualizing flows, understanding regulatory impact on system logic, stakeholder management, workshop facilitation
Preferred skills
Experience with public sector or regulated environments, large administrative support systems, requirement management tools, rule modeling, Pega platform knowledge
Technologies
Pega
Responsibilities
Collect, analyze, and document business needs related to decision and case management systems; Formulate clear and testable requirements for the development team; Ensure system functionality supports handlers in making decisions according to laws and regulations; Collaborate with portfolio teams to create generic base functionality; Act as a link between development teams and business stakeholders; Participate in planning, prioritization, and follow-up of development work; Plan and perform demos and workshops for stakeholders
Seniority
Senior, hands-on IC