Developer Relations / Partner Engineer at a world-leading music platform
Core
Bridge the gap between a global developer community and internal product teams for a music streaming platform, handling technical support, quality assurance, and process automation.
Role type
Developer Relations / Partner Engineer
Builds
An open platform allowing developers to utilize APIs to create unique user experiences for millions of users worldwide.
Domain
Music streaming / Web development / API ecosystems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Web development, Technical support, API design principles, English (excellent), Process optimization, Documentation strategy, Community management
Preferred skills
JavaScript, Machine Learning (ML), Java
Technologies
JavaScript, Machine Learning (ML), Java
Responsibilities
Act as a technical advisor between internal teams and external partners, Provide 2nd-line support to external partners and 1st-line support to internal stakeholders, Drive initiatives to automate manual support processes, Ensure website content and documentation are optimized for developers and AI agents, Oversee and cultivate community management initiatives
Seniority
Individual Contributor (IC), mid-level