Trust & Safety Investigator
Core
Investigate Trust & Safety issues, handle stakeholder requests, support law enforcement inquiries, and resolve complex theft and fraud cases for Turo's car sharing platform.
Role type
Trust & Safety Investigator (Law Enforcement background)
Builds
Investigative reports, case resolutions, and strategies to reduce auto thefts
Domain
Car sharing marketplace / Trust & Safety / Law Enforcement
Deliverable
client delivery
Required skills
Complex case investigation, suspect and victim interviewing, law enforcement coordination, data analysis, pattern recognition, process improvement
Preferred skills
BA/BS degree, on-call availability, weekend/holiday work, peer expertise, proactive responsibility taking
Technologies
Microsoft Office Suite
Responsibilities
Lead interviews with suspects and victims; coordinate with law enforcement agencies; investigate and resolve theft and fraud cases; contribute to process improvements; identify negative trends and activity patterns; analyze data to develop anti-theft strategies
Seniority
Mid-level (3+ years experience)
