Client Services Manager
Core
Oversee cleaning operations at key client sites in North Brisbane, ensuring high-quality service delivery and client satisfaction.
Role type
Senior IC client services manager (facilities/cleaning)
Builds
High-quality cleaning services for clients in the North Brisbane area
Domain
Facility services and cleaning
Required skills
client liaison, quality inspection, staff supervision, stock control, problem resolution, IT system usage, organizational skills
Preferred skills
interpersonal skills, communication, influencing, personal presentation, diversity commitment, safety awareness, continuous improvement
Technologies
administrative and business management software, laptops, tablets, mobile phones
Responsibilities
Establish credibility with client representatives and front-line staff, deliver customer service, maintain stakeholder relationships, conduct quality inspections, manage stock and ordering
Seniority
Senior, hands-on IC