Accounts Receivable Officer
Core
Managing a large portfolio of customer accounts across the APAC region, ensuring account integrity, timely collections, and resolving discrepancies.
Role type
Accounts Receivable Officer
Builds
Cash flow and account health for veterinary clinic customers in Australia, New Zealand, and Hong Kong
Domain
Animal health technology / Veterinary services
Deliverable
client delivery
Required skills
Account reconciliation, collections management, account opening/closing, stakeholder liaison, customer service, process discipline, finance systems proficiency
Preferred skills
Experience in large/complex organizations, handling high-volume accounts, managing difficult conversations, adaptability
Responsibilities
Managing a large portfolio of customer accounts across the APAC region; Performing account reconciliations and resolving account discrepancies; Opening and closing customer accounts in line with company procedures; Managing collections activities and following up outstanding payments; Responding to customer account enquiries and resolving issues; Processing and allocating receipts across Australia, New Zealand and Hong Kong; Liaising with internal stakeholders regarding new account set-ups, customer enquiries and contract terms
Seniority
Mid-level, hands-on IC