Regional Resolution Support Partner
Core
Support CFA Volunteers, leaders, and brigades to create respectful, inclusive, and high-performing environments through conflict resolution, mediation, and coaching.
Role type
Senior HR/Conflict Resolution Specialist (Volunteer Sector)
Builds
Healthy brigade culture and leadership capability within the Country Fire Authority volunteer network
Domain
Emergency Services / Volunteer Management / Conflict Resolution
Deliverable
client delivery
Required skills
HR consulting, mediation, conflict resolution, trauma-informed workshop design, systemic thinking, inclusive communication, stakeholder relationship building
Preferred skills
Tertiary qualifications in HR or related discipline
Responsibilities
Triage informal volunteer-related matters locally, coordinate local engagement, support leaders through resolution processes, assist in preparing matters for formal escalation, deliver evidence-based initiatives and workshops
Seniority
Senior, hands-on IC