Boutique Manager
Core
Lead the team and operations of a flagship luxury beauty boutique, driving sales and delivering exceptional client experiences.
Role type
Boutique Manager (Luxury Retail)
Builds
Clé de Peau Beauté flagship boutique at Chadstone, Melbourne
Domain
Luxury beauty, skincare, cosmetics
Deliverable
product features
Required skills
retail leadership, team management, sales strategy, inventory management, client relationship management, hands-on selling, brand standards enforcement, operational planning
Preferred skills
luxury beauty industry experience, facial treatment or skincare services qualifications, Mandarin/Cantonese/Vietnamese language skills
Technologies
Microsoft Office (Excel)
Responsibilities
Lead day-to-day boutique operations including merchandising, cleanliness, and service standards; Develop and implement strategies to increase sales and recruit new clients; Lead, coach, and develop the boutique team; Monitor sales performance and KPIs; Manage boutique inventory and stock levels; Conduct team meetings and briefings; Resolve customer enquiries and complaints; Participate in boutique events and product launches.
Seniority
Senior, hands-on IC