Job
Core
Design, configure, and maintain Zoho CRM solutions to support business processes, data management, and third-party integrations for a fintech company.
Role type
Zoho CRM Systems Analyst and Administrator
Builds
Scalable CRM configurations, automations, and system integrations
Domain
Fintech / CRM Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Zoho CRM administration, Deluge scripting, RESTful API integration, OAuth 2.0, requirements gathering, solution design, data migration and cleansing, reporting and dashboard creation
Preferred skills
Python, PHP, Agile methodologies, Zoho Creator, Zoho Flow, Zoho Developer Console
Technologies
Zoho CRM, Deluge, REST APIs, Webhooks, OAuth 2.0, Zoho Creator, Zoho Flow, Zoho One
Responsibilities
Configure Zoho CRM modules, fields, and workflows; manage user roles and permissions; build automations using Deluge and AI tools; oversee data migration and quality; create reports and dashboards; design and implement third-party integrations; gather business requirements and translate them into functional designs
Seniority
Mid-level, hands-on IC