Rostering Officer - Home Care
Core
Manage shift allocation for support workers in home care, ensuring clients receive appropriate skilled staff according to care plans.
Role type
operational scheduling coordinator
Builds
daily shift rosters for home care support staff
Domain
healthcare / home care services
Required skills
rostering, shift allocation, client needs assessment, staff matching, incident reporting, stakeholder communication
Preferred skills
new staff integration, cross-team collaboration, project support
Responsibilities
Manage roster according to Annual Workforce Plan, answer phone calls and assist with client and stakeholder enquiries, schedule support staff and ensure all shifts are filled, identify gaps in the roster, supervise support workers, report incidents immediately, perform ad hoc duties and projects
Seniority
Individual Contributor, operational level