Deputy Manager
Core
Administering IT infrastructure, supervising network operations, and managing helpdesk engineers for the South Zone.
Role type
Senior IT Infrastructure & Helpdesk Manager
Builds
IT infrastructure, network links, mail systems, and user access for Coimbatore plant and South Zone offices.
Domain
IT Operations / Network Administration
Deliverable
infrastructure
Required skills
Network administration, Helpdesk management, Asset management, Vendor coordination, Incident management, Project planning
Preferred skills
SDWAN/IPL management, Change management process implementation, SAP user support
Technologies
Manage Engine, SDWAN, ILL, Citrix, SAP, SentinelOne, DNS, Active Directory
Responsibilities
Administering IT infrastructure and supervising daily network working for the Coimbatore division; Managing Helpdesk Engineers for all end user issues across the South Zone; Maintaining IT Equipment Assets Register and monitoring network traffic; Coordinating with ISP providers for smooth network link running; Coordinating with vendors for equipment installations and management; Coordinating with HR and IPD IT team for user account creation; Planning and executing new network expansion requirements; Handling the Manage Engine Change Management Process.
