NDIS Operations Manager
Core
Lead service delivery and operational performance for a disability support organization, managing multi-site teams and ensuring compliance with NDIS standards.
Role type
Senior Operations Manager (Disability Services)
Builds
Service delivery programs and operational frameworks for participants with disabilities
Domain
Disability support services / Non-profit
Required skills
Operational leadership, multi-site team management, financial performance monitoring, change management, NDIS compliance, stakeholder relationship building, data-driven decision making
Preferred skills
Commercial awareness, strategic planning, organizational development
Responsibilities
Lead and support Site Managers across service locations, build high-performing teams, drive operational excellence and continuous improvement, monitor financial performance and utilization, lead change initiatives, ensure compliance with NDIS Practice Standards, use data to drive decision-making, strengthen relationships with participants and families
Seniority
Senior, hands-on IC