CareerPlan
Baulkham Hills, New South WalesFull-time2026-09-21 → 2026-10-22

Core

Lead service delivery and operational performance for a disability support organization, managing multi-site teams and ensuring compliance with NDIS standards.

Role type

Senior Operations Manager (Disability Services)

Builds

Service delivery programs and operational frameworks for participants with disabilities

Domain

Disability support services / Non-profit

Required skills

Operational leadership, multi-site team management, financial performance monitoring, change management, NDIS compliance, stakeholder relationship building, data-driven decision making

Preferred skills

Commercial awareness, strategic planning, organizational development

Responsibilities

Lead and support Site Managers across service locations, build high-performing teams, drive operational excellence and continuous improvement, monitor financial performance and utilization, lead change initiatives, ensure compliance with NDIS Practice Standards, use data to drive decision-making, strengthen relationships with participants and families

Seniority

Senior, hands-on IC