Systems Engineer- Healthcare MSP
Core
Provide advanced Level 2 and Level 3 technical support and infrastructure solutions for healthcare clients, including practice management systems.
Role type
Senior Systems Engineer (Healthcare MSP)
Builds
Reliable, secure IT environments for healthcare practice management systems
Domain
Healthcare IT / Managed Services
Required skills
Healthcare MSP experience, Level 2/3 support, Practice management systems (Medical Director, Best Practice, Genie), Microsoft infrastructure (Server, AD, M365), Networking (routers, switches, firewalls, VPNs), Cloud (Azure, AWS), Virtualization (Hyper-V, VMware, Citrix), Incident management, Technical documentation
Preferred skills
Microsoft/AWS/Cisco/Azure/VMware certifications
Technologies
Windows Server 2022/2025, Microsoft 365, Azure, Microsoft Entra ID, Cisco, Fortinet, Check Point, Hyper-V, VMware, Citrix, AWS EC2
Responsibilities
Troubleshoot complex server, network, cloud, hardware, and software issues; Deploy and maintain servers, workstations, firewalls, and network infrastructure; Administer Microsoft 365, Azure, Active Directory, and Group Policy; Configure and troubleshoot routers, switches, VPNs, and wireless networks; Mentor junior technicians; Provide onsite technical support to clients
Seniority
Senior, hands-on IC