Director, IT Infrastructure & Operations
Core
Operating leader for IT infrastructure, cybersecurity operations, end-user services, and IT service management, partnering with a fractional CISO and leading a hybrid team of internal staff and managed service providers.
Role type
Director, IT Infrastructure & Operations
Builds
Integrated IT operations supporting R&D, scientific computing, and enterprise needs
Domain
Biopharmaceutical / Cloud Infrastructure / Cybersecurity
Deliverable
infrastructure
Required skills
Technology services leadership, multi-function IT scope management, AWS architecture, identity and access management, managed service provider portfolio management, HPC and scientific computing infrastructure, regulated industry experience
Preferred skills
Biotech/pharma industry experience, FDA inspection support, MDR provider partnership, SOX IT controls experience
Technologies
AWS, Microsoft Entra, Microsoft 365, ParallelCluster, EKS, ECS, SageMaker, Jira Service Management, ServiceNow
Responsibilities
Consolidate managed service provider portfolio, build cybersecurity operations function, establish governance for research infrastructure, manage identity and access management program, refresh service experience and vendor management
Seniority
Director, hands-on leadership