Member Support Consultant | Butler (full-time)
Core
Drive new membership sales and member retention at fitness clubs through community outreach, referrals, and personalized member journeys.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs for Goodlife Health Clubs
Domain
Fitness and wellness industry
Deliverable
product features
Required skills
Sales target achievement, community outreach, telephone lead generation, sales presentations, member retention, problem solving, rapport building, customer focus
Preferred skills
First Aid & CPR certification, tenacity, empathy, influence
Technologies
None stated
Responsibilities
Proactively contribute to club sales budget using promotions and referrals; generate and convert high-quality sales leads; achieve required lead contacts via telephone; provide sales presentations and tours; create positive member journeys; handle member enquiries; open and close the club; involve in member retention programs; conduct regular service calls to recommend products.