Practice Manager – Dental Lounge Double Bay
Core
Lead the day-to-day operations of a premium cosmetic dental clinic, managing appointment flow, team performance, and patient experience to meet revenue targets.
Role type
Senior Practice Manager (Premium Cosmetic Dental)
Builds
High-end patient experiences and operational efficiency for a flagship cosmetic dental clinic
Domain
Healthcare / Dental / Cosmetic Aesthetics
Required skills
Practice management, revenue management, team leadership, scheduling optimization, supplier relationship management, SOP implementation, conflict resolution, performance reporting, CRM management
Preferred skills
AHPRA compliance knowledge, cosmetic/implant dental experience, commercial acumen
Technologies
Dental4Web, HubSpot
Responsibilities
Own the appointment book to maximize chair utilization and revenue; Lead front-of-house and clinical support teams including recruitment and training; Maintain premium patient experience standards; Identify and resolve gaps in scheduling and patient flow; Manage local suppliers, inventory, and practice costs; Implement standard operating procedures; Handle escalated patient concerns; Produce performance reports for the CEO; Collaborate with marketing and sales to retain high-value patients