Staff & Scheduling Manager
Core
Hands-on operational leadership role focused on scheduling, workforce deployment, and managing field staff to deliver aged care and home care services.
Role type
Staff & Scheduling Manager
Builds
Home care and aged care services for clients
Domain
Aged care / Home care / Community services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hands-on scheduling and rostering, leading frontline teams, problem-solving, customer service, workforce data analysis, organizational skills
Preferred skills
experience in aged care/disability/community services, knowledge of industrial requirements (e.g., SCHADS Award), tertiary qualifications in Aged Care/Leadership/HR
Technologies
workforce and scheduling data systems
Responsibilities
Lead scheduling and workforce deployment to maximize service delivery; manage workforce capacity, leave, and cancellations; coordinate onboarding of new field staff; manage day-to-day field staff performance and engagement; ensure timely client communication regarding schedule changes; use data to solve problems and improve service performance.
Seniority
Senior, hands-on IC
