Housing Officer
Core
Manage tenancies, collect rent, coordinate property maintenance, and support customers facing housing challenges.
Role type
mid-level tenancy and property management officer
Builds
sustainable tenancies and managed housing properties
Domain
social housing / community housing
Required skills
tenancy management, rent collection, arrears recovery, property inspections, lease administration, maintenance coordination, record keeping, tribunal representation, knowledge of Residential Tenancies Act
Preferred skills
experience with disability support needs, inclusive customer service, technology proficiency
Technologies
property management systems, reporting tools
Responsibilities
Manage tenancy sign-ups, property condition reports, inspections, lease and rent reviews, and tenancy exits; Manage rent collection and arrears recovery; Coordinate maintenance with Asset Management team; Support fair property allocations; Represent organization at tribunal or court proceedings
Seniority
Mid-level, hands-on IC