Lead Product Manager (SaaS & AI Agent)
Core
Define cross-product customer journeys and AI Agent use cases to turn CWILL's data and infrastructure into an integrated platform for US ecommerce merchants.
Role type
Lead Product Manager (SaaS & AI Agent)
Builds
Integrated customer platform for global ecommerce brands
Domain
B2B SaaS, Ecommerce, AI Agents
Deliverable
production ML models | product features
Required skills
AI application product design, agent task definition, tool calling, human-in-the-loop flows, cross-product platform design, customer discovery, GTM strategy
Preferred skills
Shopify/DTC ecommerce ecosystem experience, MarTech background, end-to-end B2B AI Agent product launch experience
Technologies
GPT, Claude, Gemini
Responsibilities
Design end-to-end customer journeys spanning multiple products; define AI Agent tasks, tool-calling scope, and escalation logic; own platform packaging and pricing decisions; translate merchant problems into crisp platform capability requirements
Seniority
Senior, hands-on IC
