Graduate Customer Solutions Engineer
Core
Design and deliver tailored telecommunications and networking solutions for enterprise customers while supporting implementations and troubleshooting.
Role type
Graduate Customer Solutions Engineer
Builds
Enterprise-grade telecommunications solutions (NBN, fibre, VoIP, IP networking, data centre services)
Domain
Telecommunications / Networking
Required skills
Analytical skills, Problem-solving, Technical consulting, Solution design, Customer engagement, Implementation support
Preferred skills
Networking knowledge, Cloud technologies, Cyber security basics, AI/automation awareness
Technologies
NBN, Fibre, CPE, VoIP, IP networking, Data centre services, AI, Automation, Cloud technologies
Responsibilities
Partner with senior engineers to design tailored telecom solutions, Work directly with customers to understand business requirements, Support customer implementations and handover activities, Contribute to technical research and product evaluations, Develop troubleshooting capabilities, Explore emerging technologies like AI and automation
Seniority
Graduate, mentored IC
