Rental Service Agent
Core
First point of contact for customers delivering end-to-end rental solutions, including vehicle inspections, detailing, and administrative tasks.
Role type
Customer-facing rental operations agent
Builds
End-to-end rental solutions for Avis and Budget customers
Domain
Automotive rental services
Deliverable
product features
Required skills
Customer service, problem-solving, attention to detail, cash handling, vehicle inspection, vehicle detailing, IT system proficiency
Preferred skills
Clean driver's licence (MR licence desirable), flexibility to travel
Responsibilities
Engaging with customers face-to-face and over the phone, explaining rental agreements and policies, handling payments and balancing cash, conducting vehicle quality assurance inspections and detailing, collaborating with team to achieve targets, maintaining operational standards
