Donor Relationship Specialist
Core
Building and maintaining relationships with mid-level YouVersion donors to ensure they feel known, thanked, and see the impact of their giving.
Role type
Donor Relationship Specialist
Builds
Personalized donor engagement and stewardship programs for mid-level donors
Domain
Non-profit / Faith-based ministry
Deliverable
client delivery
Required skills
Donor relationship management, CRM data management, multi-tasking, time management, personalized communication, campaign execution, retention analysis
Preferred skills
Experience in donor relations or relationship management
Responsibilities
Maintain consistent, personalized contact with an assigned portfolio of mid-level donors; Send timely gift acknowledgments and impact communications; Respond to donor inquiries and manage the generosity inbox; Recognize donor milestones and recommend handoffs to managers; Develop and execute stewardship plans including calls and event invitations; Support giving-tier upgrade campaigns; Coordinate on shared donor communications and events; Maintain accurate donor records in the CRM; Monitor giving patterns to flag at-risk donors; Track and report on portfolio-level metrics.