Tester
Core
Perform testing on the ServiceNow platform to maintain product quality, covering manual, automated, functional, exploratory, and cross-platform testing.
Role type
QA Tester (ServiceNow)
Builds
ServiceNow platform instances and related integrations
Domain
IT Service Management (ITSM) / Enterprise Software
Required skills
ServiceNow automation testing, ITSM module knowledge, manual testing within SDLC, automation testing tools/frameworks, system integration testing, test plan and regression suite design, CI/CD pipeline collaboration
Preferred skills
Experience with other ServiceNow modules or custom applications, tool and library development
Technologies
ServiceNow
Responsibilities
Design, develop, and maintain testing environments, frameworks, test plans, regression suites, and test cases; Support writing of automation test scripts; Conduct system integration tests with external systems and generate test reports; Collaborate with development teams to establish Continuous Integration and Delivery pipelines; Ensure proper documentation of test results for review and sign-off; Champion and drive product quality and QE practices
Seniority
Mid-level, hands-on IC