Infrastructure & Operations Engineer
Core
Hands-on Infrastructure & Operations Engineer supporting production operations, internal IT, security compliance, and automation for a fast-growing AI-first SaaS company.
Role type
Senior IC Infrastructure & Operations Engineer
Builds
Reliable production infrastructure, secure virtual environments, and automated internal IT processes
Domain
SaaS / Cloud Infrastructure / Enterprise IT
Deliverable
production ML models | infrastructure
Required skills
Systems administration (Windows/Linux), Networking troubleshooting, Virtualization, Cloud infrastructure support, Scripting & API automation, Identity & Access Management (Google Workspace/Microsoft 365), SOC 2 compliance
Preferred skills
JumpCloud, VMware, AI tool application for technical work
Technologies
Windows, Linux, VMware, Google Workspace, Microsoft 365, JumpCloud, HiBob
Responsibilities
Participate in production on-call rotation and troubleshoot infrastructure incidents; Administer and maintain Windows/Linux environments, virtualization, and datacenter infrastructure; Troubleshoot networking issues including firewalls, VPNs, and DNS; Own day-to-day internal IT operations for the Denver office; Manage employee onboarding and offboarding; Support SOC 2 compliance processes; Identify opportunities to automate repetitive processes using scripts and APIs; Maintain accurate documentation of systems and procedures.
Seniority
Senior, hands-on IC