System Administrator - ServiceNow
Core
Custodian of platform health, stability, and security for a complex ServiceNow platform supporting IT and enterprise service delivery.
Role type
ServiceNow System Administrator
Builds
Stable, secure, and performant enterprise ServiceNow platform
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform administration, security controls, incident resolution, root cause analysis, workflow configuration, business rules, forms, UI policies, platform upgrades, patch management, troubleshooting
Preferred skills
None stated
Technologies
ServiceNow
Responsibilities
Monitor platform health and performance, administer users/roles/groups/security, resolve incidents and perform root cause analysis, maintain configurations (workflows, business rules, forms, UI policies), ensure security and compliance, support upgrades/patches/releases, troubleshoot defects, provide user support, contribute to optimization and automation
Seniority
Mid-level, hands-on IC
