Guest Service Associate (F&B Service)
Core
Deliver warm, professional, and efficient guest service across food and beverage operations, managing orders, guest accounts, and table setup while promoting menu offerings.
Role type
Guest Service Associate (F&B Service)
Builds
Food and beverage service experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest interaction, order taking, table setup and clearing, menu knowledge, guest account management, complaint resolution, sales promotion, safety compliance
Preferred skills
Product knowledge, cross-department coordination, resource management, adaptability
Technologies
None
Responsibilities
Welcome guests and manage inquiries, take orders and handle guest accounts, set up and clear dining areas, promote menu items and facilities, coordinate with other departments, monitor equipment and safety conditions
Seniority
Entry-level, hands-on IC