Service Automation Engineer
Core
Design, build, and support AI-enabled automation solutions to improve service management, operational efficiency, and reliability for financial services platforms.
Role type
Service Automation Engineer (IC)
Builds
AI-enabled automation workflows, dashboards, and secure production-ready integrations
Domain
Financial Services / Wealth Management / IT Operations
Required skills
AI-enabled automation design, Microsoft Power Platform, Power Automate, Copilot Studio, ServiceNow, Azure, API integration, scripting, ITSM, operational governance, risk controls, human oversight, testing, monitoring
Preferred skills
Experience with SOAR, SIEM, observability platforms, responsible AI controls
Technologies
Microsoft Power Platform, Power Automate, Copilot Studio, ServiceNow, Azure, APIs, CI/CD, ITSM, SIEM, SOAR
Responsibilities
Design and build AI-enabled automation solutions; Automate operational and security processes; Develop dashboards and workflows for activity tracking and risk monitoring; Build secure, production-ready automation using APIs and scripting; Apply security, risk, and responsible AI controls; Partner with teams to identify automation opportunities and measure outcomes
Seniority
Mid-level, hands-on IC
