Test Manager
Core
Lead testing practices and automation for ServiceNow platform implementations within government digital delivery programs.
Role type
Senior Test Manager (ServiceNow & Automation)
Builds
Robust testing governance, automation frameworks, and high-quality delivery outcomes for enterprise government platforms.
Domain
Government digital transformation / Enterprise Service Platforms (ServiceNow)
Required skills
Test strategy development, Test plan creation, Test automation framework design, ServiceNow platform testing, Defect management, Release validation, Agile/DevOps delivery, Stakeholder engagement, Mentoring
Preferred skills
ServiceNow module testing (PSDS, HRSD, CSM, ITSM), Automation tooling expertise, Australian Government project experience, STQB Test Manager certification
Technologies
ServiceNow, Automation frameworks, CI/CD tools
Responsibilities
Develop and maintain Test Strategies, Test Plans, and governance frameworks; Lead end-to-end testing (system, integration, regression, performance, UAT); Design and maintain test automation frameworks; Perform hands-on automation testing for ServiceNow; Establish testing environments and data strategies; Coordinate testing across delivery teams; Manage defect triage and resolution; Provide mentoring to test analysts; Ensure alignment with enterprise quality standards.
Seniority
Senior, hands-on IC with leadership responsibilities
