Senior Wintel Engineer
Core
Senior Wintel Engineer supporting the mobilisation, knowledge transfer, and operational readiness of critical Back Office IT services for Transport for London's ticketing system.
Role type
Senior IC Wintel Infrastructure Engineer
Builds
Operational stability and transition readiness for a large-scale public transport ticketing ecosystem
Domain
Public Transportation / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Windows Server administration, Active Directory, Group Policy, VMware, PowerShell scripting, ITIL practices, Backup and Disaster Recovery, High Availability, 3rd Line Support
Preferred skills
Hybrid Microsoft environments, Service Transition, Operational Readiness, Early Life Support
Technologies
Microsoft Windows Server, Active Directory, VMware, PowerShell
Responsibilities
Conduct operational readiness checks and access validation for service takeover, Execute knowledge transfer and shadowing for Windows and VMware infrastructure, Operate and maintain Windows Server environments including Cluster Services and Group Policy, Act as a senior technical escalation point for complex Wintel incidents, Develop and improve SOPs, runbooks, and support guides, Validate monitoring, alerting, backup, and disaster recovery arrangements, Support service acceptance reviews and transition governance, Provide 3rd-line and on-call support during Early Life Support
Seniority
Senior, hands-on IC