Driver Operations Lead - Offline Presence
Core
Lead and oversee day-to-day operations of the Offline Presence team to strengthen brand awareness and driver supply through offline campaigns and activities.
Role type
Senior operations lead (offline marketing & driver acquisition)
Builds
Offline campaigns, driver acquisition initiatives, and brand visibility programs
Domain
Logistics / On-demand delivery / Offline marketing
Deliverable
product features
Required skills
team leadership, operations management, campaign execution, performance management, compliance enforcement, stakeholder coordination
Preferred skills
telesales experience, customer engagement, driver acquisition, branding initiatives
Technologies
none stated
Responsibilities
Manage day-to-day activities of the Offline Presence team including performance reports and attendance monitoring; Assist in onboarding partner drivers for sticker installation; Plan and execute initiatives to improve total sticker drivers; Ensure company procedures and regulations are followed; Lead team briefings and weekly staff meetings
Seniority
Senior, hands-on IC