Job
Core
Provide excellent customer service and monitor external partner performance for the Central Customer Care team.
Role type
Customer Service Representative
Builds
Customer support interactions and service quality reports
Domain
Retail / Customer Relations
Deliverable
client delivery
Required skills
Customer service orientation, crisis management, organization, computer literacy, Greek language proficiency
Preferred skills
English language knowledge, Navision & CRM knowledge, call center experience, teamwork
Responsibilities
Provide the best possible customer service, monitor service levels from external partners (logistics and assembly), maintain a neat and safe environment, apply departmental routines and procedures
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