Receptionist
Core
First point of contact for patients in a radiology clinic, managing registration, appointments, billing, and patient inquiries.
Role type
Medical Receptionist
Builds
Clinic operations and patient scheduling workflows
Domain
Healthcare / Radiology
Required skills
Patient registration, appointment scheduling, billing and claims processing, phone triage, data entry, cash handling, medical terminology knowledge
Preferred skills
Experience in medical administration or radiology, strong communication, multitasking, problem-solving
Technologies
Karisma (RIS), EFTPOS
Responsibilities
Welcoming patients and providing professional service, registering patients and processing documentation, managing incoming calls and patient enquiries, scheduling appointments using RIS system, providing appointment preparation information, coordinating clinic workflows, processing payments and insurance claims, completing end-of-day billing and closure processes
Seniority
Entry to Mid-level, hands-on IC