Enterprise Resiliency Crisis Manager
Core
Coordinate firm-wide response to operational disruptions, technology incidents, and cyber events to ensure business continuity and organizational resilience.
Role type
Senior IC crisis management and business continuity lead
Builds
Event response frameworks, playbooks, and coordination mechanisms for critical services
Domain
Financial services / Operational Risk / Business Continuity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
crisis management, business continuity planning, event response coordination, stakeholder communication, documentation management, incident tracking, post-incident review, exercise planning
Preferred skills
CBCP certification, customer service orientation
Technologies
Event Response Frameworks, Playbook Documentation Tools
Responsibilities
Serve as central coordination point during events; activate and execute event response frameworks; maintain and update crisis management documentation; plan and execute simulations and exercises; facilitate cross-functional communication and escalation; support post-incident reviews and follow-up actions
Seniority
Senior, hands-on IC with strategic coordination
