Permit Operations Lead (Fully Remote)
Core
Lead the end-to-end lifecycle of construction permit applications, acting as the primary customer point of contact while managing a team of junior members.
Role type
Senior Permit Operations Lead (Team Lead)
Builds
PermitFlow's AI-driven permitting and compliance infrastructure for construction companies
Domain
Construction / Construction Permitting / Regulatory Compliance
Deliverable
client delivery
Required skills
Construction permitting expertise, end-to-end permit lifecycle management, team leadership and mentoring, project management, regulatory compliance knowledge, multi-state permitting experience, data analysis, stakeholder management
Preferred skills
SaaS or tech-driven environment experience, background in customer success or sales, experience with AI tools
Technologies
AI tools, emerging technologies
Responsibilities
Serve as the primary resource for customers regarding permit status and timelines; oversee the end-to-end lifecycle of permit applications including research, form preparation, and submission; provide training, coaching, and direction to junior team members; produce detailed reports on permit progress; optimize workflows to reduce bottlenecks; monitor and expedite approvals with authorities.
Seniority
Senior, hands-on IC with team leadership responsibilities