Werkstudent*in Business Applications & Support
Core
Ensures reliable operation and continuous development of business applications, primarily Jira and ERP systems, supporting daily IT operations and digitalization projects.
Role type
Student IT Support & Business Application Specialist
Builds
Support workflows, standardized reports, and documentation for business applications
Domain
IT Operations / Enterprise Software Support
Deliverable
dashboards & analysis
Required skills
Jira administration, ERP system support, Microsoft 365, report creation, documentation management, analytical problem solving
Preferred skills
Digital business process optimization, test execution, stakeholder collaboration
Technologies
Jira, ERP systems, Microsoft 365
Responsibilities
Handle 1st-level support for Jira and ERP systems, administer Jira applications, create and update standardized reports, maintain application documentation and knowledge base, support ERP projects and digitalization initiatives, conduct tests and document results, prepare service reporting metrics
Seniority
Student (Bachelor/Master)
